Gas Leakage

Dial our Emergency Helpline in case of emergency, like fire, gas leakage etc. 

Although gas leaks are not frequent, detection of gas leaks is simple. Here's how you can detect one

  • Smell
    In its natural state, gas is odorless. To help customers detect leaks, company adds special odorant to the gas so that even small leaks can be detected quickly.
  • Sound
    An unusual noise from your appliance, or a hissing sound from piping or connections may also indicate a gas leak.
  • Sight
    A gas leak may also be detected by unusual flame behavior at an appliance burner. Although rare, a fire in or near a gas appliance or pipe is also signs of a leak. In some cases, vapour is also visible at times of leakage.
  • Usage
    A sudden increase in your gas consumption as shown on your gas statement may be a possible cause of a leak in your gas lines (past your meter set)

Steps to follow in case of gas leak

Turn off the gas knob (appliance valve) and control valves
Open windows and doors for ventilation
Do not operate any electrical switches/appliances
Do not ignite matches, lighters, etc.
Keep people away from affected area
In case of Emergency, call our helpline