Customer Care
Write to Us:
- For customer complaints, contact “customercare.ho@gujaratgas.com” for assistance.
Customer Care Numbers:
The company has dedicated Customer Care Numbers to ensure safe and uninterrupted supply of Natural Gas to our valued customers at all our operating locations.
We have provided multiple options to our esteemed customers to submit their valuable feedback, complaints and queries.
In case you have any queries / request / complaints, please feel free to talk to our representative on the numbers below:
| DOMESTIC / COMMERCIAL CUSTOMERS | |
|---|---|
| Areas | Phone Nos. |
| Ankleshwar-Bharuch, Dahej, Jambusar, Narmada, Surat-Hazira | 1800-103-5001 (Toll free) 079-71123711 |
| All Locations (Except above mentioned locations) | 1800-123-6000 (Toll free) 079-71123711 |
| INDUSTRIAL CUSTOMERS | |
|---|---|
| Areas | Phone Nos. |
| Morbi | 02822-244002/244003 |
| Surat | 0261- 2734007 |
| Ankleshwar | 02646 -243909 |
- In case your complaint is not resolved, you may register grievance through PNGRB Integrated Grievance Management System(IGMS) Portal for further assistance. https://eportal.pngrb.gov.in/consumerweb
- જો તમારી ફરિયાદ નું નિરાકરણ ન આવે, તો વધુ સહાય માટે તમે પી.એન.જી.આર.બી (PNGRB) Integrated Grievance Management System(IGMS) Portal પર તમારી ફરિયાદ નોંધાવી શકો છો. https://eportal.pngrb.gov.in/consumerweb
- यदि आपकी शिकायत का समाधान नहीं होता है, तो आप सहायता के लिए PNGRB इंटीग्रेटेड ग्रिवांस मैनेजमेंट सिस्टम (IGMS) पोर्टल पर अपनी शिकायत दर्ज कर सकते हैं। https://eportal.pngrb.gov.in/consumerweb
- जर तुमची तक्रार निकाली निघाली नाही, तर पुढील सहाय्यासाठी तुम्ही PNGRB इंटीग्रेटेड ग्रिव्हन्स मॅनेजमेंट सिस्टम (IGMS) पोर्टलवर तुमची तक्रार नोंदवू शकता. https://eportal.pngrb.gov.in/consumerweb
- ਜੇ ਤੁਹਾਡੀ ਸ਼ਿਕਾਇਤ ਦਾ ਹੱਲ ਨਹੀਂ ਹੁੰਦਾ, ਤਾਂ ਹੋਰ ਸਹਾਇਤਾ ਲਈ ਤੁਸੀਂ PNGRB ਇੰਟੀਗ੍ਰੇਟਿਡ ਗ੍ਰੀਵੈਂਸ ਮੈਨੇਜਮੈਂਟ ਸਿਸਟਮ (IGMS) ਪੋਰਟਲ ਰਾਹੀਂ ਆਪਣੀ ਸ਼ਿਕਾਇਤ ਦਰਜ ਕਰ ਸਕਦੇ ਹੋ।. https://eportal.pngrb.gov.in/consumerweb