Customer Care
Write to Us:
- For customer complaints, contact “customercare.ho@gujaratgas.com” for assistance.
Customer Care Numbers:
The company has dedicated Customer Care Numbers to ensure safe and uninterrupted supply of Natural Gas to our valued customers at all our operating locations.
We have provided multiple options to our esteemed customers to submit their valuable feedback, complaints and queries.
In case you have any queries / request / complaints, please feel free to talk to our representative on the numbers below:
| DOMESTIC / COMMERCIAL CUSTOMERS | |
|---|---|
| Areas | Phone Nos. |
| Ankleshwar-Bharuch, Dahej, Jambusar, Narmada, Surat-Hazira | 1800-103-5001 (Toll free) 079-71123711 |
| All Locations (Except above mentioned locations) | 1800-123-6000 (Toll free) 079-71123711 |
| INDUSTRIAL CUSTOMERS | |
|---|---|
| Areas | Phone Nos. |
| Morbi | 02822-244002/244003 |
| Surat | 0261- 2734007 |
| Ankleshwar | 02646 -243909 |
- In case your complaint is not resolved, you may escalate the same with PNGRB by contacting “grievance@pngrb.gov.in" for further assistance.
- જો તમારી ફરિયાદનું નિરાકરણ ન આવે, તો વધુ સહાય માટે "grievance@pngrb.gov.in" પર સંપર્ક કરી ને પી.એન.જી.આર.બી (PNGRB) મા ફરિયાદ નોંધવી શકો છો.
- यदि आपकी शिकायत का समाधान नहीं होता है, तो आप सहायता के लिए “grievance@pngrb.gov.in” पर संपर्क करके पीएनजीआरबी (PNGRB) के समक्ष अपनी शिकायत दर्ज कर सकते हैं।
- जर तुमच्या तक्रारीचे निराकरण झाले नाही, तर तुम्ही पुढील मदतीसाठी “grievance@pngrb.gov.in” वर संपर्क साधून PNGRB कडे तक्रार करू शकता।
- ਜੇਕਰ ਤੁਹਾਡੀ ਸ਼ਿਕਾਇਤ ਦਾ ਹੱਲ ਨਹੀਂ ਹੁੰਦਾ, ਤਾਂ ਤੁਸੀਂ ਹੋਰ ਸਹਾਇਤਾ ਲਈ “grievance@pngrb.gov.in” ਤੇ ਸੰਪਰਕ ਕਰਕੇ PNGRB ਨਾਲ ਇਸ ਨੂੰ ਅੱਗੇ ਵਧਾ